Edwardsville IL Breakfast Meeting - Copy
Whether you realize it or not, you negotiate and resolve conflict every day. This session introduces you to a way of thinking about Conflict Resolution that will give you renewed confidence. Conflict resolution professionals work in a range of fields, including business, law, education, healthcare, and government. They act as arbitrators, mediators, facilitators, ombudsmen, and counselors. They must understand the root causes and dynamics of conflict and how to resolve disputes through reasoned negotiation. This session helps project professionals develop practical models for negotiating and resolving disputes among parties with differing objectives and desires.
Presenter: Dr. Michael P. Durbin, PhD, PMP, PMI-PBA, CSM, ICP
Dr. Michael Durbin is a principal consultant at Daugherty Business Systems with over 25 years of experience in a wide range of industries, including information technology, education, insurance, manufacturing, consumer products, and health care. He is a certified Project Management Professional (PMP), Professional Business Analyst (PMI-PBA), and Scrum Master (ICP, CSM & SASM). Michael holds a PhD from Saint Louis University, where he explored management innovations in higher education, including the perceived use and value of project management in institutions of higher education. He currently teaches project management classes at Saint Louis University and is an active volunteer with PMIMSL.
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