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The phrase “change management” is popping up in more and more discussions about project management, though its definition varies with whomever is talking about it. Is it something project managers should embrace and, if so, why? In this discussion we’ll define change management, explain its fundamental components, and describe how project managers benefit by using it in their projects. As an example, we’ll explain how change management contributed to the success of the largest public works project in the history of St. Louis, the expansion of what is now St. Louis-Lambert International Airport. Attendees will walk away with an understanding of what change management is and how it can help them.

THREE PRESENTERS: Chuck Reitter, CCMP, PMP, Senior Project Manager and Change Management SME; Kristin Kinscherff, PMP, Director of Operations; Matt Hoepner, Project Management Consultant - Integrated Project Management Co., Inc.

Chuck Reitter is a senior project manager and change management SME at Integrated Project Management Co., Inc. With more than 40 years’ experience, Chuck has spent more than 25 years managing change in a variety of projects, from small four-person departments to the Lambert-St. Louis International Airport Expansion Program with its 30 million stakeholders. Chuck has a Certified Change Management Professional designation from the Association for Change Management Professionals as well as his PMP. With degrees in journalism and management, Chuck has worn a variety of hats including President/COO, controller, director of sales and marketing, publisher, editor and consultant in health care, oil and gas, aviation, government, process chemicals, construction, pharmaceuticals, publishing, insurance, investments, group benefits, direct marketing, and motion picture distribution.

Kristin Kinscherff is Director of Operations at IPM’s St. Louis location. Kristin joined IPM in 2011 as a project management consultant and was later promoted to senior project management consultant before assuming her current position in 2016. Her background includes more than 13 years of life sciences experience in pharmaceutical, biotechnology, and medical device product development and commercialization, including strategy development and execution, cross-functional team management, regulatory submissions and compliance, manufacturing, and project management. Her previous work experience includes stints at several leading biotech and pharmaceutical companies. Kristin holds a B.S. in Chemistry-ACS from Southern Illinois University and a Project Management Professional (PMP) designation from the Project Management Institute (PMI).

Matt Hoepner is a Project Management Consultant at Integrated Project Management Co., Inc.  He has a B.S. in biology from Indiana University and an MBA from University of Missouri, St. Louis.  His background includes over 19 years in the pharmaceutical and life science industries.  In addition to his project management work, he has experience in cGMP manufacturing, quality control & new product development and transfer.  As a project manager he has managed regulatory submissions as well as led multi-disciplinary teams in the development, transfer and manufacture of solid dose and parenteral products, ranging from early stage clinical through commercial.  Matt joined IPM in 2016.