Chapter Pre-Meeting: Feedback on Feedback
It is in our nature to focus more on what is wrong over celebrating and sharpening what is right. Giving feedback is critically important in building strong teams and it must be handled in a manner that promotes respect and learning. In this session, we explore how to deliver and receive feedback that builds trust and high-performing teams.
- Understand the different types of feedback and which is appropriate in a given situation
- Apply a feedback model that helps coach individuals in providing and receiving feedback
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